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Requester Email
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Please describe your issue in detail. Include as much information as possible to help in resolution.
School or physical site/office (Where should the tech meet you?)
...
Bay View
Branciforte Middle
BSSC
DeLaveaga
District Office
Facilities
Food Service
Gault
Harbor High
Mission Hill
Santa Cruz High
Soquel High
Westlake
Other
Room or office where the tech should go
Please indicate how urgent the issue is. Urgent tickets are addressed first. Urgent indicates that more than one person/class cannot work. Your issue may be downgraded if it does not meet this definition.
Low
Medium
High
Urgent
List devices/users impacted. For devices, list the device type (example: Windows laptop), and the SCCS Asset Tag (5 digits on a silver sticker). Please list their name, email address, and student ID if applicable.
Please indicate hours/days when you are available. Please also indicate if we can enter your class during instruction, if applicable.
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